---
title: Navigating the Human-AI Intersection in Organizational Leadership (with Gene Pelham)
description: Explore the challenges and opportunities for financial brands and fintech presented by AI, emphasizing the importance of strategic focus and the creation of a cadence of accountability within financial services organizations.
---

[Best Bank and Credit Union Podcast](https://www.digitalgrowth.com/podcast)

# [Navigating the Human-AI Intersection in Organizational Leadership (with Gene Pelham)](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-leadership-ai-human-centered-strategic-focus)

 Written by [James Robert Lay](https://www.digitalgrowth.com/podcast/author/james-robert-lay) | November 13, 2023

## **<https://podcasts.apple.com/us/podcast/banking-on-digital-growth/id1498837117>          <https://open.spotify.com/show/6ml7uCQ7HoVvWTYUNpdUfS>           <https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLmF1c2hhLmNvL1d4RFpLSDU3bU5HZw>**

## Brief Summary of Episode #349

As AI becomes increasingly capable in data processing, there's a growing concern that the human element may be sidelined.

Leaders are faced with the daunting task of fostering a culture of continuous learning and curiosity, all while ensuring that their strategy aligns with their actions to maintain trust within their organization.

The fear of becoming obsolete in the face of AI advancements can paralyze even the most forward-thinking leaders.

With over 40 years of experience within financial services and has a deep focus deep expertise rooted in executive management and leadership at credit unions, [Gene Pelham](https://www.linkedin.com/in/genepelham/) joins this episode of the Digital Growth Journeys series to explore the challenges and opportunities presented by AI, emphasizing the importance of strategic focus and the creation of a cadence of accountability within financial services organizations.

 

Key Insights and Takeaways

- Leading through uncertain times with honesty and trust (7:07)
- Leadership, growth, and learning (13:10)
- Emotional intelligence and adaptability in financial services (27:38)

[View full post](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-leadership-ai-human-centered-strategic-focus)

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