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The Best Bank and Credit Union Podcast

From Distraction to Action: Energy Management for Digital Leaders

Drawing parallels between personal and professional metamorphosis and an iOS software upgrade, James Robert Lay and Audrey Cannata discuss the significant energy investment required for change, whether on a biological or cognitive level. Their attention shifts to the recognition of ro …

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From Investment to Return: The Power of Time

This episode of the Digital Leadership series introduces a transformative strategic thinking framework called "TEAM," which stands for Time, Energy, Attention, and Money. This framework aims to help financial brand leaders optimize their resources and set healthy boundaries to achieve …

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The Race, Rest, Pace, & Detox Formula for Exponential Growth

In today's fast-paced and digitally-driven world, financial brand teams are finding it increasingly difficult to navigate exponential change without experiencing mental exhaustion and burnout. The constant demand to be plugged in 24/7 has created a culture where deep, meaningful work …

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Mastering Influence: Redefining Marketing in the Digital Era

Brief Summary of Episode #388

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Inside User Testing: The Magic Number Revealed

Brief Summary of Episode #387

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The Financial Freedom System: Mastering Money for an Even Better Future (with Daniel White)

Brief Summary of Episode #386

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Exploring How Customer Lifetime Value Shapes Financial Brands

Have you ever stopped to consider how much a single customer is worth to your bank, credit union, or fintech over the course of your relationship? That's the million-dollar question (well, maybe not quite a million), and it's exactly what a recent episode of the Banking on Digital Gro …

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Uncovering the Impact of Customer Lifetime Value for Financial Brands

Brief Summary of Episode #385

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Leading Through Change: The Ripple Effect of Personal Transformation (with Jared Freeman)

Brief Summary of Episode #384

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Uncovering Digital Blind Spots with Website Secret Shopping Studies

Brief Summary of Episode #383

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