---
title: Best Bank and Credit Union Podcast | Practical Perspectives
description: Practical Perspectives | Subscribe to the Banking on Digital Growth podcast and gain insights that simplify digital marketing and sales strategies for banks and credit unions.
---

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# <https://www.digitalgrowth.com/podcast> The Best Bank and Credit Union Podcast / Practical Perspectives

## [From Thinking to Thriving: Leveraging the Kolbe A Index to Move Past Inaction](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-leveraging-kolbe-a-index)

 by [**James Robert Lay**](https://www.digitalgrowth.com/podcast/author/james-robert-lay) on November 18, 2024

[![](https://www.digitalgrowth.com/hubfs/hip%20(26).png)](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-leveraging-kolbe-a-index)

 Ever found yourself saying, “I need to think about it”? For many financial leaders, this simple phrase hides a deeper hesitation that keeps them stuck in inaction. Often, this delay stems from overanalyzing or waiting for certainty, which can stall growth, innovation, and much-needed …

[Read Story](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-leveraging-kolbe-a-index)

Topics: [Practical Perspectives](https://www.digitalgrowth.com/podcast/tag/practical-perspectives)

## [Why Playing it Safe is Risky Business for Bank and Credit Unions Leaders](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-playing-it-safe-risky-business)

 by [**James Robert Lay**](https://www.digitalgrowth.com/podcast/author/james-robert-lay) on November 12, 2024

[![](https://www.digitalgrowth.com/hubfs/hip%20(24).png)](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-playing-it-safe-risky-business)

 Risk aversion has become a paralyzing force within banks and credit unions, particularly in marketing and sales teams. For institutions that prioritize security, the common reflex is to avoid taking bold action—often to prevent failure or blame. However, as Audrey Cannata and James Ro …

[Read Story](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-playing-it-safe-risky-business)

Topics: [Practical Perspectives](https://www.digitalgrowth.com/podcast/tag/practical-perspectives)

## [Leadership Burnout in Financial Services: Why Staying Stuck is No Longer an Option](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-leadership-burnout-in-financial-services)

 by [**James Robert Lay**](https://www.digitalgrowth.com/podcast/author/james-robert-lay) on November 4, 2024

[![](https://www.digitalgrowth.com/hubfs/hip%20(23).png)](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-leadership-burnout-in-financial-services)

 Many financial brand leaders feel stuck and unable to take the necessary actions to overcome the challenges they face. This sense of being stuck can stem from several factors, including pride, arrogance, fear of conflict, and the fear of looking in the mirror and confronting unpleasan …

[Read Story](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-leadership-burnout-in-financial-services)

Topics: [Practical Perspectives](https://www.digitalgrowth.com/podcast/tag/practical-perspectives)

## [The Digital Growth Accelerator: The Fastest Way to Thrive in 2025](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-digital-growth-accelerator)

 by [**James Robert Lay**](https://www.digitalgrowth.com/podcast/author/james-robert-lay) on October 28, 2024

[![](https://www.digitalgrowth.com/hubfs/hip%20(21).png)](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-digital-growth-accelerator)

 There’s no sugar coating it: Your bank or credit union is losing money—right now—because of hidden blind spots in your customer journey. If you don’t take action, these problems will persist, costing you even more in 2025. The longer you wait, the more you risk falling behind your com …

[Read Story](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-digital-growth-accelerator)

Topics: [Practical Perspectives](https://www.digitalgrowth.com/podcast/tag/practical-perspectives)

## [Humanizing Digital Experiences: A True Story of Why People Still Matter](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-humanizing-digital-sales)

 by [**James Robert Lay**](https://www.digitalgrowth.com/podcast/author/james-robert-lay) on October 21, 2024

[![](https://www.digitalgrowth.com/hubfs/hip%20(19).png)](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-humanizing-digital-sales)

 In today's digital age, creating a human connection in online interactions is crucial for enhancing customer journeys, especially for financial institutions. However, many banks and credit unions overlook this necessity, leading to missed opportunities and diminished customer satisfac …

[Read Story](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-humanizing-digital-sales)

Topics: [Practical Perspectives](https://www.digitalgrowth.com/podcast/tag/practical-perspectives)

## [The Power of Movement: Mastering Your Body to Master Your Mind](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-power-of-movement)

 by [**James Robert Lay**](https://www.digitalgrowth.com/podcast/author/james-robert-lay) on October 15, 2024

[![](https://www.digitalgrowth.com/hubfs/hip%20(18).png)](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-power-of-movement)

 In this episode of the Practical Perspectives series, James Robert Lay and Audrey Cannata discuss a powerful yet often overlooked connection—the relationship between physical movement and overcoming mental roadblocks like fear, anxiety, and complacency. They explore the idea that taki …

[Read Story](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-power-of-movement)

Topics: [Practical Perspectives](https://www.digitalgrowth.com/podcast/tag/practical-perspectives)

## [Reducing Friction: Optimizing the Loan Application Experience](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-reducing-friction-loan-experience)

 by [**James Robert Lay**](https://www.digitalgrowth.com/podcast/author/james-robert-lay) on October 8, 2024

[![](https://www.digitalgrowth.com/hubfs/hip%20(15).png)](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-reducing-friction-loan-experience)

 This episode of the Practical Perspective series dives into the hidden gaps and friction points in financial brand customer journeys that lead to loss of potential loans and deposits. James Robert Lay, along with Audrey Cannata, share insights from a recent website secret shopping stu …

[Read Story](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-reducing-friction-loan-experience)

Topics: [Practical Perspectives](https://www.digitalgrowth.com/podcast/tag/practical-perspectives)

## [Unlocking Website Potential: Asking the Right Questions](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-unlocking-website-potential)

 by [**James Robert Lay**](https://www.digitalgrowth.com/podcast/author/james-robert-lay) on October 1, 2024

[![](https://www.digitalgrowth.com/hubfs/hip%20(14).png)](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-unlocking-website-potential)

 Many financial institutions struggle with understanding why their websites lose out on potential loans and deposits. Often, the questions they ask in feedback forms fail to distinguish between different user journeys, leading to misleading insights and uninformed decisions.

[Read Story](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-unlocking-website-potential)

Topics: [Practical Perspectives](https://www.digitalgrowth.com/podcast/tag/practical-perspectives)

## [Closing the Leadership Gap: Shaping the Future of the Financial Industry](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-leadership-gap-shaping-future)

 by [**James Robert Lay**](https://www.digitalgrowth.com/podcast/author/james-robert-lay) on September 30, 2024

[![](https://www.digitalgrowth.com/hubfs/hip%20(13).png)](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-leadership-gap-shaping-future)

 Most financial institutions are stuck in the present, lacking the forward-thinking leadership needed to navigate and thrive in a rapidly changing environment. Leaders within these organizations frequently find themselves overwhelmed by day-to-day operations, which restricts their abil …

[Read Story](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-leadership-gap-shaping-future)

Topics: [Practical Perspectives](https://www.digitalgrowth.com/podcast/tag/practical-perspectives)

## [The $100 Million Problem: Calculating the Financial Impact of Abandoned Applications](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-financial-impact-abandoned-applications)

 by [**James Robert Lay**](https://www.digitalgrowth.com/podcast/author/james-robert-lay) on September 24, 2024

[![](https://www.digitalgrowth.com/hubfs/hip%20(12).png)](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-financial-impact-abandoned-applications)

 In this episode of the Practical Perspectives series we share how a regional bank’s 67% abandonment rate on personal loans translates into a staggering loss of $100 million annually in interest income. The situation is further amplified by the fact that the brand is investing in paid …

[Read Story](https://www.digitalgrowth.com/podcast/banks-credit-unions-fintech-financial-impact-abandoned-applications)

Topics: [Practical Perspectives](https://www.digitalgrowth.com/podcast/tag/practical-perspectives)

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