We're seeing a clear split between those who've grown up with the internet at their fingertips and those for whom digital tech is a learned skill.
This divide is particularly noticeable in areas like social media and finance, where traditional approaches clash with digital expectations, leading to a disconnect in communication and service usage.
To bridge this gap, it's essential to explore the roots of these differences.
Understanding the evolution of technology and its impact on various generations can guide us in developing strategies that resonate across age groups.
Key Insights and Takeaways