"The number one problem facing borrowers is clarity.” -Bobby Matson
"It isn't really a strategy if everyone else would choose to do it, right? That just means it's...
"Life is not all easy and it’s not all hard. It’s what we make of it.” -Jim Morris
Adversity is a...
"Most businesses today need a dramatic digital transformation in order to continue to be...
"There are certain elements that make up a modern, forward-thinking bank culture, and it starts...
"As leaders, it’s about communication and transparency - communicating often and frequently about...
"Why in the world would I send a 15-20-minute email when I could create a video in five minutes?”...
"I don't think the bots are coming to take the jobs. I think the bots are coming to make us...
"When we make it really difficult to get ahold of somebody, what the brand is telling me as a...
“Your trust in a product, service, or innovation will succeed or fail based on your relationship to...
“The more we invest in the employee experience, it translates over to better member experience,...