James Robert Lay illustrates the quintessential hero's journey, where every hero requires a guide....
"I'm a big believer in purpose driven organizations who are really clear on what it is they're...
In the Age of AI, where competition is fierce and customer expectations are higher than ever,...
Culture: It’s a term that's tossed around in boardrooms, casual conversations, and now, even in...
Connor Heaton, VP of Intelligent Automation and AI at Strategic Resource Management, has a wealth...
Automation. Data. AI.
I've journeyed around the world speaking at events, and I've realized that...
Digital empathy is a practical tool to foster a deeper, emotional connection with account holders...
Data, a term that holds various interpretations across different individuals within a financial...
Human connection is at the heart of growth, be it for individuals, teams, or organizations. In a...
In a recent episode of the podcast, "Banking on Digital Growth", James Robert Lay shared insight...
The number of marketing technologies has shot up from a mere 150 in 2011 to an astounding 11,000...