"It isn't really a strategy if everyone else would choose to do it, right? That just means it's...
"A thriving community is the seedbed for a thriving financial institution.” -Jeff Marsico
"In the digital space, I like to operate under the umbrella of the persistent pursuit of the...
"Personal branding is about building and creating content, and telling your story in a way that’s...
"Digital isn’t a channel. It’s not an app. It’s not a website. Digital is an operating model.” ...
"Customer experience is the difference between what customers think will happen and what actually...
"If you don’t talk about what you mean by change, then you’re never going to get a shared...
"What people have learned to value is that the individual person is more important than the overall...
"Social media now is about engagement. If there is no engagement, then you have no social media...
"Life is not all easy and it’s not all hard. It’s what we make of it.” -Jim Morris
Adversity is a...
"Most businesses today need a dramatic digital transformation in order to continue to be...