Purpose

Get Ready for a Marathon, Not a Sprint, Toward Digital Transformation

On the marketing front, I tell people it’s a tough pill to swallow, but it takes three to five...

Purpose

Your Customers Are Human, So Serve Their Emotional Needs

When you fulfill your promises, that builds trust, which builds affinity. People are more likely...

Purpose

Digital Transformation and Target Fixation: Looking Where You’re Going

“If I was trying to design a car that served the needs of 300 million people, I'd end up with a...

Purpose

Gratitude: The Most Important Element for Success for Banks and Credit Unions

“You and I both know that if we scripted this, the audience would smell a rat. People don't like...

Purpose

Looking Outside the Financial Industry

Those within the banking industry are instructed and even rewarded for working with laser-like...

Purpose

The 5 Pillars of Digital Growth and Transformation

“It's more important than ever as a financial institution, as a traditional institution or a...

Purpose

Bringing the Love and Respect Back to Banking

Is there still room for compassion and empathy in the financial world?

Kerry-Ann Betton Stimpson,...

Purpose

Digital Growth: It’s About Serving People and Working with Purpose

“Digital growth is not a journey that you travel alone. It's one that you travel with a team.” -...

Purpose

Competing with the Big Banks: Content Marketing

Marketing budgets are getting cut left and right in 2021, thanks to financial constraints...

Purpose

The Opportunity for Growth and Innovation? It’s Here and Now

“When disruption happens, great change and innovation happen even more quickly.” -Mina Worthington

...

Purpose

Powering Your Brand: Building and Implementing Your Purpose Internally

Much can be said about the impact of building a financial brand with purpose. It reminds us that...