The Accidental Leader Podcast: Making Tough Decisions for Life Balance as a Leader
by James Robert Lay on April 28, 2023
Fear of change is a part of being an accidental leader. And if we're not faced with change and fear, there's probably a problem. James Robert Lay, CEO of Digital Growth Institute joined Bo McDonald for a free flow conversation about the fear of change, letting go of bad habits to grow …
The Art of Allowance: Grow Kids’ Wealth with Non-Monetary Deposits
by James Robert Lay on January 27, 2023
James Robert Lay joined The Art of Allowance Podcast with John Lanza of The Art of Allowance Project by Snigglezoo to discuss growing kids’ wealth with knowledge deposits.
Total Expert: How Financial Institutions Can Tackle Three Critical Innovation Roadblocks
by James Robert Lay on April 28, 2022
James Robert Lay joined Joe Welu on Expert Insights for an exciting conversation on the barriers to innovation in finance. They tackle innovation in financial services and why the topic is more relevant than ever.
Banking Transformed: Simplifying Bank Marketing in the Age of Complexity
by James Robert Lay on April 14, 2022
Bank marketing has become increasingly complex as data and technology provides the opportunity for instant, personalized engagement. As consumer attention spans shorten, and the world becomes cluttered with noise, bank marketing must adjust accordingly. Choice proliferation and the ex …
The Financial Brand: Driving Digital Sales in Financial Services
by James Robert Lay on March 14, 2022
The way people and businesses shop for and buy financial services has been altered dramatically since the pandemic. No longer needing to go to a physical location, consumers can do their research, purchasing and ongoing engagement on their phone. But just because banks and credit unio …
Content Intel: Leveraging Value Prop to Improve Your Website’s Content
by James Robert Lay on October 20, 2021
We welcome James Robert Lay, Founder and CEO of Digital Growth Institute and the author of the best-selling book, Banking on Digital Growth, to talk about the importance of optimizing your website’s content to build trust among your customers in the FinServ and FinTech industries.
Mortgage X Podcast: The Power of AQ
by James Robert Lay on February 11, 2021
On this episode of Mortgage X, James Robert Lay joins Jason Frazier to discuss the power of the Adaptability Quotient. James Robert also discusses how brands can shift their practices to rethink the customer journey, improving relationships, the fear wall, how mortgage companies can b …
Mortgage Marketing Institute: How to Rise Above “Great Rates and “Great Service” by Telling Digital Stories That Sell
by James Robert Lay on February 11, 2021
On the episode, we’re talking about getting away from the “great rates and service," the convergence of digital change and disruption and displacement, and how you survive and thrive in the coming shifts that are happening in the mortgage space with regards to technology.
The Internal Marketing Podcast: Building Brands with Employee Social Media Advocacy
by James Robert Lay on January 18, 2021
Because people trust and want to connect with other people, company brands need to engage and empower their employees as advocates in the digital space. This episode dives into how brands can get started and grow with employee social media advocacy.
LAABS: Love as a Growth Strategy
by James Robert Lay on November 19, 2020
This week, we are joined by best-selling author of "Banking on Digital Growth" James Robert Lay to talk about what successful growth looks like within an organization. Why do processes and technologies often fail and why might being purpose-driven be the answer? Find out the answers t …