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If retail banking products are a commodity then product innovation would seem to have the clear...

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Content Intel: Leveraging Value Prop to Improve Your Website’s Content

We welcome James Robert Lay, Founder and CEO of Digital Growth Institute and the author of the...

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UAE Banks Federation: Stand Out Banking Webinar with James Robert Lay

It is safe to say that 2020 was a year like no other. The Pandemic’s eruption and the economic...

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Catalyst Corp: 2021 Economics and Payments Forum

Technology transformed the consumer buying journey for financial products, but COVID-19 accelerated...

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Lumin Digital: Your Bank’s Digital Transformation: What to Know Before You Get Started

There’s no time like the present to go digital. With new entrants in the challenger bank, neo bank,...

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Catalyst News: James Robert Lay: Pandemic Digital Transformation Was ‘Just a Warmup’

You think digital transformation was rapid during the COVID-19 pandemic? That was just a warmup for...

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The Financial Brand: 5 Ways to Ensure Your Banking Website Works in a Digital-First Economy

Some institutions still basically run 'digital brochure' websites when advanced players are...

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The Financial Brand: How Big Do Credit Unions Have to Be to Survive?

With two thirds of all credit unions at less than $100 million in assets, concerns are growing...

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Mortgage X Podcast: The Power of AQ

On this episode of Mortgage X, James Robert Lay joins Jason Frazier to discuss the power of the...

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Mortgage Marketing Institute: How to Rise Above “Great Rates and “Great Service” by Telling Digital Stories That Sell

On the episode, we’re talking about getting away from the “great rates and service," the...

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The Internal Marketing Podcast: Building Brands with Employee Social Media Advocacy

Because people trust and want to connect with other people, company brands need to engage and...