“The easier a behavior is to do, the more likely you are to repeat it, and then it'll become a...
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Do you have a smart speaker at home? Do you use voice notes to send quick messages to friends and...
“Most businesses are structured around acquisition, not the customer experience or retention.”...
“Always tell the truth. I think it can be difficult when you’re working, especially in a...
"How can we best plan for future growth in a world that is unpredictable and full of change?"
This...
"The number one problem facing borrowers is clarity.” -Bobby Matson
"Once you start uncovering and going a little bit deeper, that's when you're going to find the...
"Remember, digital marketing is simply tactics.” -James Robert Lay
"It isn't really a strategy if everyone else would choose to do it, right? That just means it's...
"A thriving community is the seedbed for a thriving financial institution.” -Jeff Marsico
"In the digital space, I like to operate under the umbrella of the persistent pursuit of the...