“Most businesses are structured around acquisition, not the customer experience or retention.” ...
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“Always tell the truth. I think it can be difficult when you’re working, especially in a...
"How can we best plan for future growth in a world that is unpredictable and full of change?"
This...
"The number one problem facing borrowers is clarity.” -Bobby Matson
"Once you start uncovering and going a little bit deeper, that's when you're going to find the...
"Remember, digital marketing is simply tactics.” -James Robert Lay
"It isn't really a strategy if everyone else would choose to do it, right? That just means it's...
"A thriving community is the seedbed for a thriving financial institution.” -Jeff Marsico
"In the digital space, I like to operate under the umbrella of the persistent pursuit of the...
"Personal branding is about building and creating content, and telling your story in a way that’s...
The last sixteen months have introduced so much change and upheaval that only now have those of us...