“What's always lagged is the human teamwork around exponential technology. And I said, ‘You know...
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“You and I both know that if we scripted this, the audience would smell a rat. People don't like...
Those within the banking industry are instructed and even rewarded for working with laser-like...
“Traditional banks tend to push products through channels to get a greater share of wallet and...
“It's more important than ever as a financial institution, as a traditional institution or a...
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Is there still room for compassion and empathy in the financial world?
“Digital is going to have to involve the human element. It absolutely is going to. The better I get...
The term “digital growth” can mean many different things to many different people. But no matter...
“I had always kind of thought of engagement as more of an emotional connection and an emotional...