Share this
by James Robert Lay on August 4, 2021
You think digital transformation was rapid during the COVID-19 pandemic? That was just a warmup for the future, according to James Robert Lay, a digital marketing strategist slated to present insights on the “Rise of Self-Service Banking” at Catalyst Corporate’s 2021 Economic & Payments Forum Sept. 20-22.
“Credit unions should get comfortable feeling uncomfortable,” Lay said in a recent interview with Catalyst Corporate, referring to the speed at which mass adoption of new technology takes place today. Lay, CEO of Houston-based Digital Growth Institute, acknowledged the role the pandemic has played in accelerating acceptance of certain technologies, including interactive teller machines (ITMs).
No Comments Yet
Let us know what you think