Mind, Body, Wallet: The Interconnected Path to Financial Well-being
by James Robert Lay on June 25, 2024
The commonly held belief that financial well-being is the starting point for achieving overall life satisfaction is misguided. Despite the increased focus on financial literacy and education, financial stress and anxiety are at an all-time high, with many people failing to achieve tru …
Expert Panel Insights: Challenges and Opportunities for Banks and Credit Unions
by James Robert Lay on June 24, 2024
This panel discussion at the CuneXus Symposium addresses key challenges faced by credit unions, such as achieving positive loan growth, fostering loyalty, differentiating lending products, enhancing member experiences, preventing fraud in digital account openings, managing liquidity, …
Seeds of Trust: Nurturing Growth in the Age of AI for Banks and Credit Unions
by James Robert Lay on June 18, 2024
Discover why EQ plus AQ surpasses IQ and how emotional intelligence can drive your financial brand's growth, just as it has for iconic brands like John Deere since the late 1800s. In this episode of the Practical Perspective series, we will revisit the basics of sowing seeds of trust …
Navigating the AI Hype Cycle in the Financial Industry
by James Robert Lay on June 17, 2024
AI is creating a lot of buzz across industries, but where are we in the AI hype cycle? Uncertainty about AI’s place in the cycle confuses financial leaders about future growth. These negative emotions are enhanced by the godown curves of the hype cycles and the natural human resistanc …
Meaning is the Mission: Creating a Brighter Financial Future Together
by James Robert Lay on June 12, 2024
Emotional and psychological barriers like fear, imposter syndrome, and perfectionism can severely limit leaders' effectiveness. Leaders often avoid directly dealing with these barriers due to fear of failure, fear of success, or a deep-seated sense of inadequacy. Additionally, there's …
The Exponential IDEAS Framework: Turning Insights into Action
by James Robert Lay on June 10, 2024
In an industry where transformational change is necessary for organizations to thrive, leaders often find it challenging to effectively communicate and implement the insights and ideas they gain from conferences and events. This difficulty is fueled by the inherent fear of change and …
Navigating Change: Transforming Teams in the Age of AI
by James Robert Lay on June 4, 2024
Many leaders struggle to build cohesive, motivated, and resilient teams that drive growth and effectively handle the complexities of today’s rapidly changing workplace. Employees often experience disengagement and burnout, leading managers to incorrectly assume that they need to reduc …
The Future of Banking: AI, Machine Learning, and Predictive Analytics
by James Robert Lay on June 3, 2024
The hype around artificial intelligence (AI) has reached a fever pitch, especially in the financial industry. With AI being a hot topic at conferences and among financial brand leaders, there is a growing concern about distinguishing between hype and actual, practical applications.