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The Best Bank and Credit Union Podcast

Navigating the AI Hype Cycle in the Financial Industry

AI is creating a lot of buzz across industries, but where are we in the AI hype cycle? Uncertainty about AI’s place in the cycle confuses financial leaders about future growth. These negative emotions are enhanced by the godown curves of the hype cycles and the natural human resistance to change, resulting in burnout and stagnation.

Leaders can effectively navigate transformation journeys by understanding models like the AI hype cycle and change management frameworks. This podcast discusses the significance of human-centric approaches, considering human factors, and maintaining external accountability. Financial brands should prioritize community engagement and continuous learning post-conference to apply insights and sustain momentum. Additionally, financial leaders should focus on mastering their mindset and physical well-being to achieve sustainable growth in the digital age.

       
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Key Insights and Takeaways

  • Stages of AI Adoption (04:40)
  • The Kubler-Ross Change Curve (11:39)
  • Conference Fatigue and Future Recommendations (19:57)