Putting Love and Respect Back into Banking (With Kerry-Ann Betton Stimpson)
by James Robert Lay on January 26, 2021
Brief Summary of Episode #62
Clearing the Obstacles to Digital Growth (With Sam Kilmer and Joe Welu)
by James Robert Lay on January 25, 2021
Brief Summary of Episode #61
Creating a Sustainable Competitive Advantage (With Matt Monge)
by James Robert Lay on January 19, 2021
Brief Summary of Episode #60
The Internal Marketing Podcast: Building Brands with Employee Social Media Advocacy
by James Robert Lay on January 18, 2021
Because people trust and want to connect with other people, company brands need to engage and empower their employees as advocates in the digital space. This episode dives into how brands can get started and grow with employee social media advocacy.
The Financial Brand: Key Factors Separating Digital Banking Winners From Losers
by James Robert Lay on January 18, 2021
The pandemic sharply skewed new account growth away from community institutions. Yet the full story has not played out. There are threats and opportunities for all sectors of the industry. The most important elements for success in a pandemic-influenced digital world are explored here …
How to Maximize Your Financial Brand's Growth Potential
by Audrey Cannata on January 15, 2021
Michael Jordan. MJ. Air Jordan. Six-time NBA Champion and Finals MVP. Arguably the greatest basketball player of all time. A global icon. But as many of us recount, in-part thanks to the recent docuseries "The Last Dance," Michael couldn't seem to land a championship during his first …
Marketing in the Age of AI
by Audrey Cannata on January 13, 2021
In a recent episode of the Banking on Digital Growth podcast, James Robert shared insights around marketing in the Age of AI. He began with a little history to introduce his analysis of future growth from a marketing perspective.
Prioritizing the Digital Mindset (With Ron Shevlin)
by James Robert Lay on January 12, 2021
Brief Summary of Episode #58
Demystifying Data to Fuel Bank Growth
by Audrey Cannata on January 12, 2021
For the 25th episode of the "Banking on Digital Growth" podcast, James Robert answered a question from Justin, a South Dakota banker. "We've been talking about data at our bank and we keep talking about data in marketing, but we've not really done anything with that data because we ju …
Where to Focus Your Digital Growth Strategy in 2021
by James Robert Lay on January 11, 2021
Brief Summary of Episode #57
How Financial Brands Can Navigate Turbulent Times With Human-Centered Design
by Audrey Cannata on January 11, 2021
After experiencing all of the financial upheaval of 2020's coronavirus pandemic, finance brands know they need to brace themselves for more economic turbulence and uncertainty. If banks and credit unions want to succeed in these turbulent times, they have to help their customers succe …
4 Things You Should Know About Growth in the Financial Industry Post-COVID
by Audrey Cannata on January 8, 2021
In a post-COVID world, things are changing. Financial institutions are undergoing digital transformation at a rapid rate and customers are expecting a very different experience. The stay-at-home requirements have forced banks and credit unions to rethink their process.
Will the Cookiepocalypse Kill Digital Advertising for Financial Institutions?
by Audrey Cannata on January 7, 2021
Digital ads today are getting in the way and popular opinion is slowly voting them off the proverbial island. Will the cookiepocalypse be the final straw to break the camel’s back?
Technology Shouldn’t be the Focus for Transforming Your Financial Brand
by Audrey Cannata on January 6, 2021
When thinking about digital transformation, so many are stuck in a kind of hyperfocus on technology. This buzz word is getting so much attention, some are failing to balance it with other key points of transformation needed for a strong financial brand. In fact, James Robert Lay notes …
How Payments UX Can Catch Up to Digital Transformation (With Michael Bank and Seth Fenster)
by James Robert Lay on January 5, 2021
Brief Summary of Episode #56
12 Digital Marketing and Sales Trends for Banks and Credit Unions in 2021
by James Robert Lay on January 5, 2021
Brief Summary of Episode #55
Personal Agility in the Face of Rapid Change
by Audrey Cannata on January 5, 2021
"I think that in times like these it's essential to keep your eye on the future because then it gives all this meaning." On a recent episode of Banking on Digital Growth, James Robert Lay had a conversation with organizational psychologist and author of "Personality Isn't Permanent," …