Content Creation: The Skill of the Decade (With Jennifer Beeston)
by James Robert Lay on June 30, 2021
Brief Summary of Episode #105
Why Conversational Content Wins (With Madeline Anderson-Balmer)
by James Robert Lay on June 29, 2021
Brief Summary of Episode #104
Digital Growth is Not a Marketing Strategy
by James Robert Lay on June 25, 2021
There’s so much talk about digital growth these days, especially in the financial sector and banks and credit unions in particular. But what exactly is digital growth? How do consumer journeys play a role in digital growth, and how can banks maximize their growth and build trust throu …
Channeling Your Digital Growth Strategy in 2021
by James Robert Lay on June 24, 2021
For many banks, credit unions, and other financial institutions, 2020 just felt like we were trying to survive — just trying to get through the year. Because of the COVID-19 pandemic, it was hard for organizations in virtually any industry to make progress towards the plans and goals …
Making the Digital Mindset the Priority
by Audrey Cannata on June 23, 2021
“I had always kind of thought of engagement as more of an emotional connection and an emotional demonstration. Just because you check your account balance 15 times a week does not mean you're engaged.”--Ron Shelvin
It Takes a Village: Why the Best SEO Is Local (With Scott Gardner)
by James Robert Lay on June 22, 2021
Brief Summary of Episode #103
Payments UX: Catching Up with Digital Transformation
by Audrey Cannata on June 22, 2021
“It's really taken a catalyst like COVID for a lot of these institutions to take more of an introspective look at their technology.” - Michael Bank
The 3 Biggest Opportunities in Small Business Lending (With Gord Baizley)
by James Robert Lay on June 21, 2021
Brief Summary of Episode #102
Essential Digital Marketing Trends for Banks and Credit Unions in 2021
by James Robert Lay on June 21, 2021
Let's go back in time to 2020. Who would've ever thought that we would've lived through and experienced what we did in one year’s time? What a century 2020 was for us all.
Leaving Complacency Behind at Your Financial Brand
by Audrey Cannata on June 18, 2021
“Everyone's goals are different. What everyone does with their money is different. But at the end of the day, we want to be able to give you confidence and security in what you want to do.” - Kara Yaquinta
Digital Training for Employees: Bringing Focus to the Customer Experience (With John Findlay)
by James Robert Lay on June 15, 2021
Brief Summary of Episode #101
Top 10 Key Insights from Our First 100 Podcast Episodes
by James Robert Lay on June 14, 2021
Brief Summary of Episode #100
To Bot or Not to Bot? That Is the Question
by James Robert Lay on June 8, 2021
Brief Summary of Episode #99
The Most Human Company Wins (With Mark Schaefer)
by James Robert Lay on June 7, 2021
Brief Summary of Episode #98
Thought Leadership: Differentiate with Content Marketing
by James Robert Lay on June 3, 2021
Brief Summary of Episode #97
Why Financial Brand Leaders Should Build Their Personal Brand (With Natalie Bartholomew)
by James Robert Lay on June 2, 2021
Brief Summary of Episode #96
FIRE: The Secret to Strategic Planning & Innovation (With JP Nicols)
by James Robert Lay on June 1, 2021
Brief Summary of Episode #95