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The Best Bank and Credit Union Podcast

What Financial Brands Still Get Wrong About Digital (with Jeffery Kendall)

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Brief Summary of Episode #159

We keep saying that COVID-19 has been the signal that the world needed, in order to accept that the future is digital.

Is this really true, though?

The shift toward digital operations began long before the pandemic struck.

The pandemic happened to behave as a catalyst.

This is precisely why we took a recent episode of Banking on Digital Growth to talk about it.

Should it even be a choice for businesses to get their digital acts together?

We spoke with Jeffery Kendall, Chairman & CEO at Nymbus, to find the answer.

As you can imagine, we got more than we bargained for.

For instance, Jeffery spoke about why we shouldn’t expect things to return to the way they were before COVID.

It’s not just about the technology — it’s about the great resignation.

People are aware that there are different ways to tap into the economy.

Getting your digital foundation in place is as much about the strength of your workforce as it is about your customer base.

If you’re not pushing the boundaries, your competitors sure are.

Interested in what it’s like to do digital the right way?

 

Key Insights and Takeaways

  • COVID’s real impact on digital finance
  • The great resignation and why we shouldn’t be so quick to return to “the way things were”
  • Moving past the false Fintech vs. financial institutions debate

How to Connect With Jeffery Kendall

LinkedIn |X.com |Website