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Banking on Digital Growth Podcast

Unraveling Large Language Models and The Rise of Chat GPT (with Connor Heaton)

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Brief Summary of Episode #323

On Nov 30, 2022, the introduction of Chat GPT  brought AI into the limelight, amassing a whopping 100M users in just 60 days.

Such a surge led to a myriad of innovative AI-based tools & applications.

Connor Heaton, VP, Intelligent Automation and AI at Strategic Resource Management, Inc. joined the Banking on Digital Growth Podcast to shed light on AI's incredible potential in finance.

Imagine revolutionizing customer service, honing risk assessment, bolstering fraud detection, and reshaping financial forecasting.

But, it's not all sunshine; challenges like potential biases and the enigmatic 'black box' dilemma remind us of the importance of human oversight.

The key takeaway?

Embracing AI isn't just about automation; it's about continuous learning, exploring beyond the usual, and ensuring both humans and AI work hand-in-hand for groundbreaking innovations.

To all financial brand leaders out there: Let's lean into this exciting future, harnessing AI's full spectrum for unparalleled growth & value.


Key Insights and Takeaways

  • How to keep up with exponential change? (16:20)
  • Misconceptions about AI and its benefits. (27:15)
  • Dangers and pitfalls of large language models. (31:00)