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Banking on Digital Growth Podcast

Demystifying Data: Unlocking the Potential of Your Financial Brand's Digital Real Estate

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Brief Summary of Episode #321

Using data can enrich your digital real estate to ultimately amplify loans and deposits. The balance between owning and renting digital real estate and data is key, along with keeping customers' needs at the forefront.

We examined the nuances of Big Data vs. Thick Data. It's the stories these data tell—the DNA behind zeros and ones—that give us valuable insights into consumer behavior.

We also highlighted a simple 5-step process to leverage big and thick data to revolutionize your brand's digital real estate:

Step 1: Integrate a marketing automation platform.

Step 2: Segment data into groups based on user behavior and interests.

Step 3: Conduct interviews to gather thick data and understand motivations.

Step 4: Formulate a series of targeted ads tailored to the consumer buying journey stages.

Step 5: Optimize your digital real estate with personalized user experiences.

As we venture deeper into this data-driven era, remember that each data point represents a real person with real concerns and aspirations.

Let's make our data strategies always human-centered and aimed at helping our customers realize their dreams. 


Key Insights and Takeaways
  • How to define consumer personas (5:41)
  • The difference between big data and thick data. (7:38)
  • A step-by-step approach to optimizing your digital presence using data (11:41)