Brief Summary of Episode #319
I recently got an email from Paul that asked, “How exactly can my bank move forward to build what you call a digital growth engine?”
The answer to Paul’s question isn’t as elaborate as you may think.
In the age of AI, innovation is top of mind for financial leaders.
And everyone’s trying to stay ahead of the tech curve.
But many industry leaders are missing the forest for the trees when it comes to solving our customers’ pain.
Let’s put it another way — how many opportunities do you think financial brands, institutions, and fintechs miss because they’re caught up in the present moment?
Consumer behavior is constantly changing, and we’ve got to change with it.
And that starts with changing the way we think about meeting the needs of our target demographics.
In this episode of our Inside Digital Growth series, we dive into the power of transforming mindset to fuel your brand’s digital growth engine.
Key Insights and Takeaways
- A cautionary tale on being stuck in the present moment (4:17)
- How a streaming service became a model for transformation (7:33)
- The GRO model and how it can get you to where you want to go (13:22)
