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Banking on Digital Growth Podcast

Guiding the Real-life Heroes: A Bank for the Military Community (with Jill Castilla)

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Brief Summary of Episode #335

In every quintessential hero's journey, there exists a guiding force. Obi-Wan for Luke, Mr. Miyagi for Daniel son, and Gandalf for Frodo. However, in the real world, who guides our military heroes through their financial quests?

As part of Nymbus' "Heart of Growth" series on the Banking on Digital Growth Podcast, Jill Castilla, President and CEO of Citizens Bank of Edmond, joins the show to talk about the inception of Roger, the first military-focused digital bank.

The mission?

To pave a compassionate financial pathway for the military community.

Jill's motivation emanates from a profound Navy mantra, "If not us, then who? If not now, then when?" A veteran-led team, with 20% having military experience, recognized a long-standing void, thus, birthing Roger.

Roger isn't merely a digital bank; it's a compassionate guide for the military community. With a primary goal to alleviate financial challenges and foster financial literacy among military families, Roger represents a leap toward a future where banking is more human-centric, empathetic, and innovative.


Key Insights and Takeaways

  • Legacy, growth, and serving the military community. (7:03)
  • Military service and financial struggles. (12:58)
  • Digital banking for military families. (26:34)