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Banking on Digital Growth Podcast

Kickstarting Your Financial Brand's Coaching Culture (with Audrey Cannata)

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Brief Summary of Episode #199

In a recent survey conducted by the Digital Growth Institute, 72% of the respondents said that they spend up to two hours per week pursuing some kind of learning.

We at DGI love learning through reading to grow, both personally and professionally.

Audrey Cannata, Operations Lead at DGI, joins me for the first episode of our Behind the Cover series to discuss one of our favorite books.

The Coaching Habit: Say Less, Ask More, and Change the Way You Lead Forever by Michael Bungay Stanier is a must-read for leaders who want to coach their teams for success.

I’m a huge advocate for coaching in financial services.

I believe it’s the next great leap forward that FIs need to put the transformation of people over the transaction of dollars and cents.

Before breaking down the seven essential questions Stanier asks in his work, I asked Audrey what she thinks are the biggest fallacies surrounding coaching.

We also talk about the challenges of building a coaching culture from the ground up.

Join us as we peek behind the covers and into the minds of our industry’s leading authors in this and future episodes.


Key Insights and Takeaways

  • Some common misconceptions about professional coaching (3:54)
  • Challenges to building a culture around coaching (10:58)
  • Seven questions everyone should ask during the coaching process (15:07)

How to Connect With Audrey Cannata

LinkedIn | X.comWebsite