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Banking on Digital Growth Podcast

Delivering a More Human Experience Through Automation (with Jeff Ward)

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Brief Summary of Episode #114

Digital transformation doesn’t succeed or fail based on the technology…

Its success is dependent on the people.

It’s our individual humanity — our own transformation — that matters.

Which is why today’s guest, Jeff Ward, Enterprise Executive at Decisions, says we shouldn’t fear automation — we should embrace it. Because when we automate the routine, we free ourselves up to deliver the exceptional.


Key Insights and Takeaways

  • How to use automation to deliver a more human experience
  • Why automation is not going to take your job
  • How automation factors into the employee experience

How to Connect With Jeff Ward 

LinkedIn | Website