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The Best Bank and Credit Union Podcast

Breaking Bad Habits for a Brighter Financial Future

“Define your habits. What is a good habit you want to repeat? What is a bad habit you want to stop?” -Jedidiah Collins Bad financial habits are painfully common. Even Wall Street wizards and business billionaires would probably admit to making at least a few major financial mistakes. …

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The Magic in Machine Learning: Augment Your Lending and Compliance Processes (with Tyler Barron)

Brief Summary of Episode #280

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Happiness Works: The Importance of Narrative Storytelling in the Age of AI (with Angela Moonan)

Brief Summary of Episode #279

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Direct Mail Marketing: Why the Mailbox is the New Inbox (with Dave Fink)

Brief Summary of Episode #278

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Embedded Finance and Fintech: Provide a Frictionless Delight (with Joe Keeley)

Brief Summary of Episode #277

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The Importance of Communication in Innovation: Connecting IQ and EQ

“Entertain the possibility that you might not be doing something that well. It just makes you more open, more receptive to the feedback that you do get, and the idea that maybe there you are learning something, that you should be doing something differently.” -Greg Palmer The pandemic …

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Moving Past the Commodity of Price at Your Financial Brand

“We all are emotional beings and we all have brands that we love. That builds long-term revenue when somebody is emotionally connected.” -Martha Bartlett Piland While the rest of the world settles into a post-COVID economic slump, the financial world feels busier than ever. Financial …

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Digital Onboarding: You Can’t Fix a Problem You Can’t Measure (with Laurie McLachlan)

Brief Summary of Episode #276

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Why Community Financial Brands Are Falling Behind: The Danger of the Status Quo (with Gabe Krajicek)

Brief Summary of Episode #275

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It’s Not the 90s Anymore! New Operations Models for Financial Brands

“We are behaving in 1994 models of operating while thinking in 2020s strategy.” -Alex Castro

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