A Guide to Becoming Digitally Driven (with Howard Tiersky)
by James Robert Lay on March 22, 2022
Brief Summary of Episode #178
Digital Transformation Begins with Purpose (with Baron Conway)
by James Robert Lay on March 21, 2022
Brief Summary of Episode #177
Behind the Scenes of the Digital Growth Institute (with Delena Dow Lay)
by James Robert Lay on March 15, 2022
Brief Summary of Episode #176
From Impressed to Obsessed: Why You Need to Invest in Customer Experience (with Jon Picoult)
by James Robert Lay on March 14, 2022
Brief Summary of Episode #175
Innovation: Common Ground for Financial Brands & Fintechs (with Andrew Witherbee)
by James Robert Lay on March 10, 2022
Brief Summary of Episode #174
Why We Need to Ditch Exclusivity Clauses (with Jeffery Kendall)
by James Robert Lay on March 7, 2022
Brief Summary of Episode #173
We All Love No Hassle: How to Entice Millennials and Gen Z (with Doug Brown)
by James Robert Lay on March 4, 2022
Brief Summary of Episode #172
Getting WISE to Customer Experience (with Dan Gingiss)
by James Robert Lay on February 28, 2022
Brief Summary of Episode #171
The Dangers of Becoming Obsolete: Discussing Necessary Risk with Financial Brands (with Joel Swanson)
by James Robert Lay on February 22, 2022
Brief Summary of Episode #170
Appointment Culture: How a Strong Employee Experience Leads to More Conversions (with Nicholas Barnes)
by James Robert Lay on February 21, 2022
Brief Summary of Episode #169