Helping & Selling Are Not Mutually Exclusive (with Jim Kapp)
by James Robert Lay on February 4, 2022
Brief Summary of Episode #164
Digital, Not Distant: Building Social Media Bonds in Banking
by Audrey Cannata on February 4, 2022
"Don't feel that even the most inconsequential tidbit of your life doesn't matter to the audience, because you'll be surprised at what resonates with the people on the other end of that screen.” -Eric Cook People want to interact with other people - not just their devices, the interne …
How to Achieve the Human Transformation that Precedes the Digital Transformation (with Tom Novak)
by James Robert Lay on February 2, 2022
Brief Summary of Episode #163
Building on Your BaaS Strengths
by Audrey Cannata on January 28, 2022
"A symphony of simplicity - that's what we're creating with embedded finance." -Sarah Howell The financial industry is changing at a rapid pace, and any advantage can provide a competitive advantage. What if your biggest advantage came from a new partnership? Partnerships can create e …
New Community Bank, New Opportunity for Growth
by Audrey Cannata on January 28, 2022
"Mindset is everything." -Kelsey Weaver Building a new community bank requires innovative thinking and a willingness to avoid the complacency that exists in the financial world. James Robert Lay, author of Banking on Digital Growth and founder of the Digital Growth Institute, intervie …
Innovation: How Financial Brands Can Survive & Thrive (with Matt Maxey)
by James Robert Lay on January 27, 2022
Brief Summary of Episode #162
How to Build Your Mental Wealth (with Joyce Marter)
by James Robert Lay on January 27, 2022
Brief Summary of Episode #161
The Only Future for FIs: Truly Knowing Your Customers
by James Robert Lay on January 25, 2022
Brief Summary of Episode #160
What Financial Brands Still Get Wrong About Digital (with Jeffery Kendall)
by James Robert Lay on January 21, 2022
Brief Summary of Episode #159
The Power of Positive Financial Partnerships
by Audrey Cannata on January 19, 2022
"Money has no value without the activities of life." -Allison Netzer A financial partnership shouldn't be taken lightly. If you enter into a new partnership at a point of crisis when you can’t give it your full attention, you’re doing it a disservice. James Robert Lay spoke with two o …