Decoding Large Language Models and the Emergence of Chat GPT
by Audrey Cannata on August 13, 2023
Connor Heaton, VP of Intelligent Automation and AI at Strategic Resource Management, has a wealth of insights to share on the transformative potential of new AI tools, specifically Large Language Models (LLMs). The top 3 insights from this article: Significance of Chat GPT's launch: W …
AI, Data, Automation, and The Power of Perspective
by James Robert Lay on August 8, 2023
Automation. Data. AI. I've journeyed around the world speaking at events, and I've realized that these three buzzwords are shaping the next phase of digital evolution in our industry. Let's call this trio - "Ada." (Automation, Data, AI) But the real question is, how does Ada joining y …
Elevate Your Digital Empathy With Consumer Personas
by James Robert Lay on August 7, 2023
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Brief Summary of Episode #322
Demystifying Data: Unlocking the Potential of Your Financial Brand's Digital Real Estate
by James Robert Lay on August 7, 2023
Brief Summary of Episode #321
Navigating the Pitfalls of Persona Creation to Enhance Digital Empathy
by Audrey Cannata on August 2, 2023
Digital empathy is a practical tool to foster a deeper, emotional connection with account holders in the increasingly transactional digital world. It's not about reducing your customers to mere data points; it's about making real human connections. But how do you elevate digital empat …
Decoding Data: Harnessing the Power of Your Financial Brand's Online Presence
by Audrey Cannata on August 1, 2023
Data, a term that holds various interpretations across different individuals within a financial organization. Often, it seems like a soccer ball, constantly being kicked around but seldom reaching the goal. This is why we are aiming to simplify and clarify the complex world of data fo …
Risk & Compliance: Transforming the Department of “No” Into “Tell Me More" (with Michelle Prohaska)
by James Robert Lay on August 1, 2023
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Brief Summary of Episode #320
Transforming Risk & Compliance in the Age of AI
by Audrey Cannata on July 31, 2023
Human connection is at the heart of growth, be it for individuals, teams, or organizations. In a world where we are more digitally connected than ever, do we still have that deep, meaningful human connection? This is an important question that the financial industry needs to address a …
Master Your Mindset: The Key to Powering Your Digital Growth Engine
by James Robert Lay on July 31, 2023
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Brief Summary of Episode #319
Unlocking the Digital Growth Engine: A Lesson from Netflix and Kodak
by Audrey Cannata on July 30, 2023
In a recent episode of the podcast, "Banking on Digital Growth", James Robert Lay shared insight into a question raised by Paul, an audience member at one of his recent keynote speeches, who curious about developing what James Robert refers to as a 'Digital Growth Engine'. James Rober …