Making the Digital Mindset the Priority
by Audrey Cannata on June 23, 2021
“I had always kind of thought of engagement as more of an emotional connection and an emotional demonstration. Just because you check your account balance 15 times a week does not mean you're engaged.”--Ron Shelvin
It Takes a Village: Why the Best SEO Is Local (With Scott Gardner)
by James Robert Lay on June 22, 2021
Brief Summary of Episode #103
Payments UX: Catching Up with Digital Transformation
by Audrey Cannata on June 22, 2021
“It's really taken a catalyst like COVID for a lot of these institutions to take more of an introspective look at their technology.” - Michael Bank
The 3 Biggest Opportunities in Small Business Lending (With Gord Baizley)
by James Robert Lay on June 21, 2021
Brief Summary of Episode #102
Essential Digital Marketing Trends for Banks and Credit Unions in 2021
by James Robert Lay on June 21, 2021
Let's go back in time to 2020. Who would've ever thought that we would've lived through and experienced what we did in one year’s time? What a century 2020 was for us all.
Leaving Complacency Behind at Your Financial Brand
by Audrey Cannata on June 18, 2021
“Everyone's goals are different. What everyone does with their money is different. But at the end of the day, we want to be able to give you confidence and security in what you want to do.” - Kara Yaquinta
Digital Training for Employees: Bringing Focus to the Customer Experience (With John Findlay)
by James Robert Lay on June 15, 2021
Brief Summary of Episode #101
Top 10 Key Insights from Our First 100 Podcast Episodes
by James Robert Lay on June 14, 2021
Brief Summary of Episode #100
To Bot or Not to Bot? That Is the Question
by James Robert Lay on June 8, 2021
Brief Summary of Episode #99
The Most Human Company Wins (With Mark Schaefer)
by James Robert Lay on June 7, 2021
Brief Summary of Episode #98