Technology Shouldn’t be the Focus for Transforming Your Financial Brand
by Audrey Cannata on January 6, 2021
When thinking about digital transformation, so many are stuck in a kind of hyperfocus on technology. This buzz word is getting so much attention, some are failing to balance it with other key points of transformation needed for a strong financial brand. In fact, James Robert Lay notes …
How Payments UX Can Catch Up to Digital Transformation (With Michael Bank and Seth Fenster)
by James Robert Lay on January 5, 2021
Brief Summary of Episode #56
12 Digital Marketing and Sales Trends for Banks and Credit Unions in 2021
by James Robert Lay on January 5, 2021
Brief Summary of Episode #55
Personal Agility in the Face of Rapid Change
by Audrey Cannata on January 5, 2021
"I think that in times like these it's essential to keep your eye on the future because then it gives all this meaning." On a recent episode of Banking on Digital Growth, James Robert Lay had a conversation with organizational psychologist and author of "Personality Isn't Permanent," …
Leaving the Cave of Complacency (With Kara Yaquinta)
by James Robert Lay on December 22, 2020
Brief Summary of Episode #54
How COVID Is Affecting Digital Transformation
by James Robert Lay on December 21, 2020
Brief Summary of Episode #53
The Power of Narrative and Message in Financial Services
by Audrey Cannata on December 17, 2020
Humanity. It’s one of the most important elements of digital growth but is often left out of the conversation altogether. Simply adopting the latest and greatest marketing and sales technology isn’t enough. The nature of financial services is inherently complex, so connecting with hum …
How to Position Your Financial Brand Beyond Commoditization
by Audrey Cannata on December 16, 2020
When thinking about change and getting others on board with the change, one of the best ways to achieve that is by establishing a digital growth purpose. A purpose-driven growth model can give you a huge strategic advantage in a commoditized market. That's precisely the approach the f …
Wise Investments Just Take the Right Motivation (With Ben Soppitt)
by James Robert Lay on December 15, 2020
Brief Summary of Episode #52
How Financial Brands Can Gain Clarity and Move Beyond the Circle of Chaos
by James Robert Lay on December 15, 2020
Most financial brands are aware that digital is important, but they find themselves stuck in the Circle of Chaos. They are confused and unsure about where to start or what to do next. They may feel frustrated because they have dabbled in digital in some capacity, but they haven’t seen …