Decoding Large Language Models and the Emergence of Chat GPT
by Audrey Cannata on August 14, 2023
Connor Heaton, VP of Intelligent Automation and AI at Strategic Resource Management, has a wealth of insights to share on the transformative potential of new AI tools, specifically Large Language Models (LLMs). The top 3 insights from this article: Significance of Chat GPT's launch: W …
AI, Data, Automation, and The Power of Perspective
by James Robert Lay on August 9, 2023
Automation. Data. AI. I've journeyed around the world speaking at events, and I've realized that these three buzzwords are shaping the next phase of digital evolution in our industry. Let's call this trio - "Ada." (Automation, Data, AI) But the real question is, how does Ada joining y …
Navigating the Pitfalls of Persona Creation to Enhance Digital Empathy
by Audrey Cannata on August 3, 2023
Digital empathy is a practical tool to foster a deeper, emotional connection with account holders in the increasingly transactional digital world. It's not about reducing your customers to mere data points; it's about making real human connections. But how do you elevate digital empat …
Decoding Data: Harnessing the Power of Your Financial Brand's Online Presence
by Audrey Cannata on August 2, 2023
Data, a term that holds various interpretations across different individuals within a financial organization. Often, it seems like a soccer ball, constantly being kicked around but seldom reaching the goal. This is why we are aiming to simplify and clarify the complex world of data fo …
Transforming Risk & Compliance in the Age of AI
by Audrey Cannata on August 1, 2023
Human connection is at the heart of growth, be it for individuals, teams, or organizations. In a world where we are more digitally connected than ever, do we still have that deep, meaningful human connection? This is an important question that the financial industry needs to address a …
Unlocking the Digital Growth Engine: A Lesson from Netflix and Kodak
by Audrey Cannata on July 31, 2023
In a recent episode of the podcast, "Banking on Digital Growth", James Robert Lay shared insight into a question raised by Paul, an audience member at one of his recent keynote speeches, who curious about developing what James Robert refers to as a 'Digital Growth Engine'. James Rober …
Harnessing the Power of Marketing Technologies: Navigating the Exponential Rise of Marketing Technologies
by Audrey Cannata on July 27, 2023
The number of marketing technologies has shot up from a mere 150 in 2011 to an astounding 11,000 today. This growth is a testament to how fast technology is advancing and changing the way we do business. If you're feeling a bit overwhelmed or exhausted by this rapid change, don't worr …
CuneXus Symposium: James Robert Lay on Cultivating Success
by James Robert Lay on July 25, 2023
Digital growth expert and best-selling author of Banking on Digital Growth James Robert Lay opened the 2023 CuneXus Symposium with valuable advice for any community financial institution interested in thriving in this hyper-competitive environment. He spoke of the need for a “unified …
Embracing the DNA of SMBs: The Future of Community Banking and Credit Unions
by Audrey Cannata on July 24, 2023
In an era of AI and digital transformation, small and medium businesses (SMBs) often get lost in the shuffle of zeros and ones. In reality, every data point and every dollar symbolizes the DNA of an individual or a business, driving their financial growth and prosperity. While the wor …
Faith vs. Fear: Insights from Napoleon Hill's "Outwitting the Devil"
by Audrey Cannata on July 21, 2023
In our journeys of growth, be it personal or professional, fear often takes center stage. It's the fear of the unknown, change, failure, or even success that can hold us back. However, transforming these fears into opportunities can propel us towards our goals. I had the chance to sit …