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The Best Bank and Credit Union Podcast / Article (2)

What Is a Digital Stoic?

In early 2002, when the internet was still in its infancy, I launched what would eventually become the Digital Growth Institute. The early days were filled with boundless excitement about the internet's transformative potential to foster human connections.

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Exponential Growth Begins Within

Finding clarity about what kind of transformation I was seeking in my career path was a major game-changer. Finally, I could see a clear path forward; I knew where I wanted to go, and I knew I was passionate enough about my goal to put in the work and make it happen.

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Transcending the Territory of Transformation and Beyond

As a new parent with a new diagnosis of Ankylosing Spondylitis (AS), I spent nearly two full years doing my best to stay afloat. Some days, it was all I could do to keep my head above (metaphorical) instead of sinking to the bottom of the 7 Cs. And then another massive shift changed m …

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The Financial Brand: Accelerate Transformation Through Agile Growth

In the third of three exclusive excerpts from his new book, Banking on Change, James Robert Lay says that "agility" is not just for teams anymore. Individual leaders need to embrace personal agility, too. You can get there in just 90 days.

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The Financial Brand: Become a ‘Digital Stoic’ to Achieve Exponential Growth

In the second of three exclusive excerpts from his new book, Banking on Change, James Robert Lay explains four principles and practices that will empower leaders to reclaim presence and focus in the age of AI.

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The Financial Brand: Banking on Change: Transformation Begins Within

In the first of three exclusive excerpts from his new book, "Banking on Change", James Robert Lay pinpoints five behavioral characteristics critical to any institution's successful transformation, from empathy to adaptability.

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Commit with Confidence—Even in Unchartered Waters

The exponential growth journey to the Territory of Transformation can be long—and at times, challenging. And even when you’ve made your way to the other side of the Apex of Awareness on Mt. Mutatio and you’ve conquered the Four Fires of Fear it’s essential to remember that exponential …

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Exponential Growth Requires You to CARE

Chances are, you remember exactly where you were when you realized that the COVID-19 pandemic was, well, a pandemic. And that it was about to impact our lives in unimaginable ways. March 11, 2020, I was headed to Toronto for a business trip. On my flight, I watched the World Health Or …

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The Financial Brand: Cracking the Customer Code: Marrying Emotion and Tech to Maximize ROI

Experts' workshops at The Financial Brand Forum underlined the importance of both understanding what’s behind prospects’ decision making and building a digital pathway for bank marketers to bring them in as customers. LAS VEGAS — For digital marketers, balancing customer behavior, nee …

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Climbing the Mountain of Exponential Growth: Ascending the Apex of Awareness

7:30 am. First period. Sixth grade. I walked down the hall of Bonnette Junior High School, viola case in tow, hoping nobody would see me carrying it before I could stash it away in my locker. Though I desperately wanted to play percussion in the school’s marching band (much cooler), m …

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