Invest in Young Account Holders to Give Them a Reason to Be Loyal (with Mart Vos)
by James Robert Lay on September 12, 2022
Brief Summary of Episode #227
Unlocking the Brain: Behavioral Science in Marketing (with Nancy Harhut)
by James Robert Lay on September 6, 2022
Brief Summary of Episode #225
Slamming the Brakes on Credit Union Entropy (with Ancin Cooley)
by James Robert Lay on August 30, 2022
Brief Summary of Episode #224
Shifting the Digital Customer Service Experience (with Dan Michaeli)
by James Robert Lay on August 29, 2022
Brief Summary of Episode #223
Keeping Up in Transformation with AI as Your Teammate (with Evan Ryan)
by James Robert Lay on August 23, 2022
Brief Summary of Episode #222
The Secret Sauce for Data and Analytics Conversions (with Jeff Sauer)
by James Robert Lay on August 22, 2022
Brief Summary of Episode #221
Video Communication: Give Them a Reason to Care (with Ethan Beute)
by James Robert Lay on August 15, 2022
Brief Summary of Episode #219
Filling the Buckets of Change for Compliance (with Jordan Ennest)
by James Robert Lay on August 8, 2022
Brief Summary of Episode #217
Banking as a Service: Optimizing Your Product (with John Dangoia)
by James Robert Lay on July 25, 2022
Brief Summary of Episode #213
The Leap From Hunch to Hypothesis Through Automation (with Glenn Hopper)
by James Robert Lay on July 5, 2022
Brief Summary of Episode #207