Hope is Not a Strategy: Ditching the 90s Operations Model (with Alex Castro)
by James Robert Lay on October 24, 2022
Brief Summary of Episode #239
Strategic Planning: A Prescription for Common People Problems
by James Robert Lay on October 18, 2022
Brief Summary of Episode #238
Financial Therapy: Dispelling the Myths Behind the Money Taboo (with Dr. Megan McCoy)
by James Robert Lay on October 17, 2022
Brief Summary of Episode #237
Eat That Frog! Proactively Defeating Procrastination (with Audrey Cannata)
by James Robert Lay on October 12, 2022
Brief Summary of Episode #236
Customer Driven Leadership: The Accountability Scorecard (with Daniel Hammond)
by James Robert Lay on October 11, 2022
Brief Summary of Episode #235
Why AI is Your Teammate (and Not Your Enemy) at a Financial Brand
by James Robert Lay on October 6, 2022
“I think where anxiety and hesitation come in with AI is in not knowing what it is or what it could be.” -Evan Ryan Over the years, Hollywood and dystopian novels have instilled the idea that artificial intelligence (AI) is here to destroy humanity. But in the real world, AI works as …
How to Think Like a Brand, Not a Bank - Part Two (with Allison Netzer)
by James Robert Lay on October 4, 2022
Brief Summary of Episode #234
How to Think Like a Brand, Not a Bank (with Allison Netzer)
by James Robert Lay on October 3, 2022
Brief Summary of Episode #233
Customer Loyalty in Finance: Keeping Score with Apex (with Marc Whitehead and Nick Bond)
by James Robert Lay on September 27, 2022
Brief Summary of Episode #232
Fighting Off Financial Stress with the One-Number Budget (with John Crane)
by James Robert Lay on September 26, 2022
Brief Summary of Episode #231