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James Robert Lay

Posts by James Robert Lay

The Seismic Shift in Personal Branding (with Kyle Lacy)

Brief Summary of Episode #196

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Chasing the Ultimate Customer Experience (with Todd Treadway)

Brief Summary of Episode #195

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The Financial Brand: 5 Ways Bank Marketers Can Simplify Strategy and Kill Complexity

Financial marketing has become mind-numbingly complex as data and technology innovations show no signs of slowing. The impact of artificial intelligence alone is daunting. Key strategic and tactical suggestions will help cut through the chaos.

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Filling the Gap in Your Digital Growth (with Audrey Cannata)

Brief Summary of Episode #194

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When Expecting an Experience Falls Flat (with Jay Baer)

Brief Summary of Episode #193

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The 1% Barrier in Digital Transformation (with David Brear)

Brief Summary of Episode #192

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The Financial Brand: 4 Ways Banks Can Use Google Alerts & Social Monitoring to Drive Growth

The endless flow of information on social media, blog posts and news sites provides invaluable intelligence for bank marketers about their own institution and competitors. However, the insights can be hard to extract. Google Alerts and social monitoring tools help marketers to mine th …

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Making Emotional Deposits Thru Social Media (with Liz McIntyre)

Brief Summary of Episode #191

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The Financial Brand: 4 Essentials for a Successful Digital Niche Banking Strategy

In stark contrast to the traditional approach to banking — geographic market focus and undifferentiated products — there is now a niche market for nearly every business and demographic. To capitalize on the opportunity, banks must find the right segment, features and technology to suc …

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Tackling Risk Management Head-On (with Amanda Cohen)

Brief Summary of Episode #190

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