Banking AI: Humanizing the Exceptional (with Blair Gatchel)
by James Robert Lay on April 5, 2022
Brief Summary of Episode #181
The Year of Small Giants: Valuing Organizational Excellence over Scale (with Patti Mara)
by James Robert Lay on March 29, 2022
Brief Summary of Episode #180
How to Teach Kids Sound Financial Habits (with Chad Willardson)
by James Robert Lay on March 28, 2022
Brief Summary of Episode #179
A Guide to Becoming Digitally Driven (with Howard Tiersky)
by James Robert Lay on March 22, 2022
Brief Summary of Episode #178
Digital Transformation Begins with Purpose (with Baron Conway)
by James Robert Lay on March 21, 2022
Brief Summary of Episode #177
Behind the Scenes of the Digital Growth Institute (with Delena Dow Lay)
by James Robert Lay on March 15, 2022
Brief Summary of Episode #176
From Impressed to Obsessed: Why You Need to Invest in Customer Experience (with Jon Picoult)
by James Robert Lay on March 14, 2022
Brief Summary of Episode #175
The Financial Brand: Driving Digital Sales in Financial Services
by James Robert Lay on March 14, 2022
The way people and businesses shop for and buy financial services has been altered dramatically since the pandemic. No longer needing to go to a physical location, consumers can do their research, purchasing and ongoing engagement on their phone. But just because banks and credit unio …
Innovation: Common Ground for Financial Brands & Fintechs (with Andrew Witherbee)
by James Robert Lay on March 10, 2022
Brief Summary of Episode #174
Why We Need to Ditch Exclusivity Clauses (with Jeffery Kendall)
by James Robert Lay on March 7, 2022
Brief Summary of Episode #173