We All Love No Hassle: How to Entice Millennials and Gen Z (with Doug Brown)
by James Robert Lay on March 4, 2022
Brief Summary of Episode #172
Getting WISE to Customer Experience (with Dan Gingiss)
by James Robert Lay on February 28, 2022
Brief Summary of Episode #171
Jack Rants: Live! With James Robert Lay
by James Robert Lay on February 25, 2022
James Robert Lay joined Jack Hubbard to talk all things digital marketing in the financial industry. Key takeaway: always keep the customer in the center of our thoughts.
The Dangers of Becoming Obsolete: Discussing Necessary Risk with Financial Brands (with Joel Swanson)
by James Robert Lay on February 22, 2022
Brief Summary of Episode #170
Appointment Culture: How a Strong Employee Experience Leads to More Conversions (with Nicholas Barnes)
by James Robert Lay on February 21, 2022
Brief Summary of Episode #169
Ditching Automation for the Human Touch in Finance (with Joey Coleman)
by James Robert Lay on February 15, 2022
Brief Summary of Episode #168
Why Honesty is Essential in Your Growth Journey (with Delena Dow Lay)
by James Robert Lay on February 14, 2022
Brief Summary of Episode #167
The Bill Pay Revolution Is Finally Here (with Michael Bank)
by James Robert Lay on February 9, 2022
Brief Summary of Episode #166
How Banking Looks from the Outside (with Mary Wisniewski)
by James Robert Lay on February 9, 2022
Brief Summary of Episode #165
Helping & Selling Are Not Mutually Exclusive (with Jim Kapp)
by James Robert Lay on February 4, 2022
Brief Summary of Episode #164