Retire as You Desire: Where Do You Put Your Dollars? (with Bill Bloom)
by James Robert Lay on October 11, 2021
Brief Summary of Episode #132
Loving Your People: Your New, Surefire Business Strategy
by Audrey Cannata on October 11, 2021
“... It's about the humans that are at the workplace, they're at the center of your business. And making sure that all of your business strategy and everything you do you take that into consideration from a people-first approach. And that's like the simplest way to defining love as a …
Unlocking Digital Transformation Through Business Alignment
by Audrey Cannata on October 8, 2021
“As financial institutions, it really is our responsibility just to be excellent providers, sound guides, just good stewards with the trust these customers are giving us.” --Corey LeBlanc
Boosting Your Customers’ Financial Wellness
by Audrey Cannata on October 6, 2021
“You have to be out there taking care of your customers. That's how they're going to continue to thrive and evolve. But part of it is adapting, and it's adapting at a much quicker pace than what we have seen in the past. If the pandemic showed us anything, it's that we have to move fa …
How to Turn Your Customers into Superfans! (with Brittany Hodak)
by James Robert Lay on October 5, 2021
Brief Summary of Episode #131
Lumin Digital: Your Bank’s Digital Transformation: What to Know Before You Get Started
by James Robert Lay on October 5, 2021
There’s no time like the present to go digital. With new entrants in the challenger bank, neo bank, and fintech categories, the financial services ecosystem is more competitive than ever before. These alternative banks comprise part of the digital finance transformation, creating new …
3 Keys to Gaining Buy-In for Your Digital Growth Journey
by James Robert Lay on October 4, 2021
Brief Summary of Episode #130
A Shared Language: Digital Growth Is a Team Sport (with Tiffani Davis)
by James Robert Lay on September 28, 2021
Brief Summary of Episode #129
Modern Leadership in a Hyperconnected World (with Laurie Maddalena)
by James Robert Lay on September 27, 2021
Brief Summary of Episode #128
Digital Transformation and Target Fixation: Looking Where You’re Going
by Audrey Cannata on September 24, 2021
“If I was trying to design a car that served the needs of 300 million people, I'd end up with a pretty lackluster, uninteresting car. Because I'd have to address everybody's needs. But if I focused on people who want to go off-roading, I can start making more focused products, I can s …