Prioritizing the Digital Mindset (With Ron Shevlin)
by James Robert Lay on January 12, 2021
Brief Summary of Episode #58
Where to Focus Your Digital Growth Strategy in 2021
by James Robert Lay on January 11, 2021
Brief Summary of Episode #57
How Payments UX Can Catch Up to Digital Transformation (With Michael Bank and Seth Fenster)
by James Robert Lay on January 5, 2021
Brief Summary of Episode #56
12 Digital Marketing and Sales Trends for Banks and Credit Unions in 2021
by James Robert Lay on January 5, 2021
Brief Summary of Episode #55
Leaving the Cave of Complacency (With Kara Yaquinta)
by James Robert Lay on December 22, 2020
Brief Summary of Episode #54
How COVID Is Affecting Digital Transformation
by James Robert Lay on December 21, 2020
Brief Summary of Episode #53
Wise Investments Just Take the Right Motivation (With Ben Soppitt)
by James Robert Lay on December 15, 2020
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Brief Summary of Episode #52
How Financial Brands Can Gain Clarity and Move Beyond the Circle of Chaos
by James Robert Lay on December 15, 2020
Most financial brands are aware that digital is important, but they find themselves stuck in the Circle of Chaos. They are confused and unsure about where to start or what to do next. They may feel frustrated because they have dabbled in digital in some capacity, but they haven’t seen …
Humanizing the Digital Experiences (With Jay Palter)
by James Robert Lay on December 14, 2020
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Brief Summary of Episode #51 Relationships drive banking. But financial brands are losing touch with customers. First, we lost touch with the one third of our customers who went online. Then, we lost touch with the other two thirds in our rush to go digital. We need to recapture the h …
The Financial Brand: Digital Growth - Is Your Institution Ready Now?
by James Robert Lay on December 13, 2020
Best-selling author James Robert Lay continues the conversation on critical digital growth strategies for banks and credit unions in the ever-evolving financial landscape. Cornerstone Advisors Senior Director Sam Kilmer and Total Expert Founder and CEO Joe Welu join James Robert Lay t …