Niche Is the New Local: A Fireside Chat
by James Robert Lay on July 22, 2021
Brief Summary of Episode #111
Helping Customers Escape the Scarcity Mindset with Financial Brand Storytelling (with Justin Breen)
by James Robert Lay on July 19, 2021
Brief Summary of Episode #110
Predicting FinTech & Strategies to Stay Relevant (with Alex Sion)
by James Robert Lay on July 13, 2021
Brief Summary of Episode #109
The Financial Brand: 5 Ways to Ensure Your Banking Website Works in a Digital-First Economy
by James Robert Lay on July 13, 2021
Some institutions still basically run 'digital brochure' websites when advanced players are incorporating video and other leading-edge techniques. Want to know what works and what's a turnoff? Try asking some consumers.
Driving Digital Sales in Financial Services in 2021: What’s Changed
by James Robert Lay on July 13, 2021
The last sixteen months have introduced so much change and upheaval that only now have those of us in the financial realm had the time to stop, take stock, and see how things are different.
Creating Value Through Focus in the Finance Industry (with Bradley Leimer)
by James Robert Lay on July 12, 2021
Brief Summary of Episode #108
Educating & Creating a Better Customer Experience within Banking (with Paul Long)
by James Robert Lay on July 8, 2021
Brief Summary of Episode #107
The Impact of One Bad Review: Strategies for Improving the Ratings System Experience
by James Robert Lay on July 7, 2021
Brief Summary of Episode #106
Content Creation: The Skill of the Decade (With Jennifer Beeston)
by James Robert Lay on June 30, 2021
Brief Summary of Episode #105
Why Conversational Content Wins (With Madeline Anderson-Balmer)
by James Robert Lay on June 29, 2021
Brief Summary of Episode #104